IMPORTANT INFORMATION

Due to essential maintenance, MyPay will not be available between the hours of 08:00 am and 10:00 am on Saturday 4th May 2024. We apologise for the inconvenience.


Multi Factor Authentication
From 27th June, all BBC colleagues, including Freelancers, and leavers who access their Pay documents via MyPay will have to register for Multi Factor Authentication. For more information click here.

MyPay
Sign in to view your payslips, P60s and P11Ds.

Pay day is the 15th of the month, or the working day before if the 15th falls on a weekend or public holiday.

Payment of staff salaries are for the full, current calendar month (Example: 15th April pay day, is payment for 1-30th April). Timesheets are paid in arrears.

P45s will be made available on the last working day of the month that you leave the BBC.

Help with accessing MyPay for the first time
Click on 'Forgotten Password' in the login box.

You'll need to type in your BBC staff number, which you can find on PeopleView or your contract, and your date of birth.

A password will be emailed to your BBC account. For Freelancers, a password will be sent to your personal email address.

If you don't receive a password reset email within 30 minutes:

• contact payroll at bbcpayroll@casemanagement.zellis.com

Using these details, commence login. You will be asked to use Multi Factor Authentication. If you don?t already have an authenticator app downloaded and registered to your personal device, or would like to find out more information, you can find guidance here.

Download your payslip
To download your payslip, from ?View all Pay Documents?, open payslips individually by selecting the date you require and select the download icon (which looks like a sheet of paper with a folded corner) on the top right-hand side of the page.


Check your payslip anywhere, on the MyView app

Once you?ve accessed MyPay for the first time, you can register for the MyView app and view your payslip information on your mobile device. Registering for the app is easy; we?ve put together a few notes to help you here.


If you?re connected to the BBC network, you can find further payroll guidance by searching ?Pay? on Gateway. And if you?re a Freelancer, you can find useful information about your payments here.

Alternatively, please contact the BBC Payroll Service Desk on 0477 (internally) or 0370 024 3477 (externally); selecting option 2, followed by option 2 and then option 1 for payroll, or submit your query via to bbcpayroll@casemanagement.zellis.com.


For information about Data Protection and how we process your information, please click here.